Correct Sizing for Handmade Medical Bracelets
Measure skintight between wrist bone and hand. Use only a soft tape measure (no metal). DO NOT Add Extra Space - We add extra Space for comfort: approximately 3/8 inch push-out. Measure carefully! Our medical bracelets are custom sized to you. See what to put on your ID plate, how to abbreviate med terms and what every beginner needs to know.
To avoid resizing costs, we contact all customers that do not reconfirm their skintight measurement after an order is placed as is requested on every bracelet order page. An email, text or phone call will follow if we do not get this required reconfirmation. We do this because too many people do not read or understand the instructions.
Proper fit depends on your exact skintight wrist size. All bracelets are checked on a professional mandrel—a scientifically accurate sizing system. DO NOT use an old bracelet as your guide because the length of a bracelet is determined by the material thickness of the beads and chain. Thick materials produce longer bracelets; thinner materials make it shorter. Note: the ID Tag adds extra length because it pulls-up on the sides of the bracelet. All of these issues are addressed with our "fool proof" scientific system. The old fashioned "length system" is inaccurate because it's hit-and-miss at best, and presumes that every bracelet is the same thickness.
Always use a soft-flexible tape measure. On some tapes measurement begins exactly at the beginning of the tape—the "0" or beginning point starts right at the edge. However, for a pull-out tape measure that retracts into a plastic case, there is a "leader" of more than one inch before measurement begins. DO NOT start from the beginning or leading edge of this type of tape measure. Start only from the "0" point. Do Not use a "flexible metal ruler" as that will be totally inaccurate.
If you have swelling from Lymphedema or an AV Fistula for Dialysis, use the other unaffected arm for your bracelet. Otherwise, measure the affected arm when it is the most swollen. Alternatively, you could measure your arm in the morning, noon and night for a couple of days to determine the ideal size to avoid a bracelet that's too tight. We can also add extra jump rings to your tag so you can vary your size as needed. For help, call 1-847-638-2223.
If sizing to fit above your wrist bone, towards the elbow, you are responsible for proper fit. We cannot take responsibility for the outcome if you intend to wear it between the wrist bone and elbow—such as above a watch. Measure the location on the arm where the bracelet will be worn and do not add extra space. We will make the bracelet to fit this spot EXACTLY as it fits around our mandrel. This is an arbitrary, "non-standard location" and we are cannot guarantee that it will stay at the point where measured.
When buying only a bracelet, we need your plate length. If you only want to buy our medical bracelet, and connect it to your current medical ID plate, just measure the length of your current plate and put this information into the comment window: "My plate length is 1-1/2" or whatever it measures. Next measure your wrist and follow the same instructions as in the "Measuring Correctly" area above. Input this measurement into the "Actual Wrist Measurement" area. Again, be very accurate! No extra space, please.
Measuring without a tape measure. If you don't have a tape measure, cut a long strip of 1/4" wide paper or use a gift-wrap ribbon. Wrap this paper or ribbon around the wrist between the wrist bone and the hand in the narrowest area. Cut the paper or ribbon EXACTLY where it meets, or mark that spot. Then measure this length on a straight ruler, and then input this into the "wrist Measurement" area.
Comfort preferences. When we attempt to make a bracelet that is "slightly looser or tighter" per any additional comments—we cannot guarantee that our interpretation will fulfill your expectations. We want all of our customers to be happy with their final bracelet sizing. We will do our best to provide a "wearable" bracelet that feels as comfortable as possible.
Resizing and return policy. All of our medical bracelets are custom made to fit your exact, correctly measured wrist size. As a result, in most cases, they cannot be returned or exchanged. However, under certain conditions, they can be resized at additional cost. Note: most chain bracelets cannot be enlarged once cut — they can only be made shorter. If a chain bracelet needs to be remade larger, the customer must pay at least half of the original cost, plus shipping. All bracelets to be resized must be reviewed at our facility before any action is taken. Please read the "Terms & Conditions" at bottom of this page.
Wrong Size. If a bracelet is determined by us to be "unwearable" because we mistakenly made it shorter than your "Actual Wrist Measurement", or the bracelet exceeds your actual, stated wrist size beyond our normal "one finger width" space, that we allow for comfort, as determined by our official "professional sizing mandrel"—then it will be corrected and shipped back at no charge. If we determine that the sizing error was made by the customer, then there will be a minimum $10.00 resize charge, plus shipping costs.
Damaged bracelets. Bracelets that have been damaged in accidents or abused by abnormally rough wear cannot be replaced or refunded as determined by our review once we have received the bracelet. Any medical bracelet that we have determined to have been subjected to accidents and abnormal wear, will not be covered under our "Six Month Warranty". Any action, replacement and repair will be at our discretion.